Privacy Policy

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Welcome

Welcome to Genuine Matches, LLC. We prioritize your privacy and strive to protect the personal information you share with us. This Privacy Policy details our practices regarding the collection, use, and protection of your information through our website.

Notice

This Privacy Policy discloses the privacy practices of Genuine Matches, LLC (“Genuine Matches”, “us”, “our”, or “we”) with respect to your information collected, stored, disclosed and used by Genuine Matches and its affiliates, through our Site (as defined in the Terms of Use).

YOUR USE OF OUR SITE IS SUBJECT TO THIS PRIVACY POLICY AND THE APPLICABLE TERMS OF USE. BY USING OUR SITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND THE APPLICABLE TERMS OF USE.

Changes to Web Privacy Practices

The effective date of this Privacy Policy is noted below. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will update the “last revised” date. Your continued use of any portion of our Services following the posting of the updated Privacy Policy will constitute your acceptance of the changes.

Your Personal Information

“Personal Information” refers to specific facts that can be used to identify or contact you as an individual. Personal Information includes, for example, your name, home address and phone number, birth date, your sex, email address, dating preferences, spiritual beliefs, number of children, or other information that is unique to you. We use this information to build a compatibility profile for you.

You may also choose to upload video, photos, or other content, which may contain personal information. By providing this information, you agree that we may make this uploaded content available to users of our Site as part of the matching process.

We do not collect or retain biometric data about you.

During the registration process and while updating your profile, you may provide us with personal information that is considered “sensitive” in your jurisdiction, including but not limited to, religious beliefs, ethnicity and political views. This information is only used by us to provide the services to you on our Site.

We collect your Personal Information through our Site only if you provide it to us, and use it as provided in this Privacy Policy. For example, we collect Personal Information you submit when you register with this Site, make a payment, sign up for notifications, or ask us question. If you choose not to provide Personal Information, then we may be unable to provide services, process your application, or provide access to your account.

We may automatically collect information about your participation and actions on the Site. This may include information such as the pages and profiles you view, how you browse the Site, or purchases you make on the Site. It can also include the various functions and features you use, and profile searches you perform.

How we Use Your Personal Information

  1. We will use and share Personal Information obtained through this this Site with our employees, contractors, and others, including other users, to the extent necessary for any of the following purposes:
    • To allow you to participate in a service you have enrolled in, including finding a match with another user.
    • To show matching users’ profiles to one another.
    • To provide a service you have asked for or purchased.
    • To manage user accounts.
    • To verify your information to ensure its accuracy and validity.
    • To fulfill purchases by processing your payment method.
    • To provide customer support, troubleshoot issues, and respond to requests or questions.
    • To send you information you have asked for.
    • To promote our services to you.
    • To enable you to provide feedback to us on our services.
    • To improve the content, functionality, and usability of this Site.
    • To contact you with information and notices related to your use of this Site.
  2. We will share Personal Information to the extent necessary to comply with a subpoena, court or administrative order, law, rule, regulation, or similar requirement that we believe in good faith legally obligates us to share it.
  3. We may use Personal Information to the extent necessary to protect our Site, our rights, and to avoid or minimize our liability. For example, we may use Personal Information to identify someone who is using our site for an illegal purpose and disclose it to law enforcement or our attorneys to consider taking legal action.
  4. We reserve the right, but have no obligation, to disclose any information that you submit to the Site, if in our sole opinion, we suspect or have reason to suspect, that the information involves a party who may be the victim of abuse in any form. Information may be disclosed to authorities that we, in our sole discretion, deem appropriate to handle such disclosure. Appropriate authorities may include, without limitation, law enforcement agencies, child protection agencies, or court officials. You hereby acknowledge and agree that we are permitted to make such disclosure.
  5. We may share Personal Information with a new entity that controls us, or that we control, as a result of a corporate reorganization, such as a merger, acquisition or similar action.

Data Retention

We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable legal obligations and based on the criteria set out in this Privacy Policy. Except for information required for accounting or record-keeping purposes, we will generally delete your personal information automatically after two years of inactivity.

Your personal information may be processed and stored outside of the jurisdiction in which you reside by us, an affiliate or an unaffiliated service provider for the purposes set out in this Privacy Policy and, under the laws of these other jurisdictions, in certain circumstances foreign courts, law enforcement agencies or regulatory agencies may be entitled to access your personal information.

Age Restrictions

We only accept registrations to our Site from users who are 18 years or older (or the age of majority in applicable jurisdictions). If you believe that we may have collected any such personal information through our Site, please notify us as specified below and we will endeavor to delete that information from our systems in accordance with applicable law.

Cookies and Other Information about Your Visit

We collect information about visitors to our Site using “cookies” and other technologies that help us to make our Site more useful to our visitors. These technologies place a small text or graphic file on your computer’s browser directory or program data subfolder that identifies the computer being used to visit the site. A cookie is not Personal Information because it does not identify who the visitor is, only the computer that is being used to visit the site.

If you do not want to have cookies placed on your computer, you can set your web browser to not accept them, or you can delete them manually. You should remember, however, that disabling cookies may limit your ability to use some features of this Site.

“Do Not Track” Signals

We do not process or respond to web browsers “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use or visit our Site. You may, however, disable certain tracking, e.g., by disabling cookies. Please consult the “Help” section of your internet browser for more information.

External Links

This site may contain links to websites operated by third parties other than Genuine Matches. This Privacy Policy applies only to this Site and not to any third-party site we may link to. Genuine Matches isn’t responsible for and has no control over the privacy policies and practices of third party sites that we link to and we encourage you to read the privacy statements of each and every website that requests Personal Information from you before you provide any information.

Contacting Us

If you have questions about this Privacy Policy please contact us using the form on this website.

Effective Date

This Privacy Policy was last revised on March 13, 2023.

Thank You for visiting genuinematches.com.